Boating and Transport Administrator
Put your organisational skills to great use as part of our island transport team, helping ensure smooth journeys for our guests.
We have roles across all our departments and double or twin rooms available. Share our opportunities with your partner or best friend, and let them join your island adventure.
Department: Tresco Boat Services
Salary: From £12.25 per hour, dependent on experience
Hours: 40-48 hours over 5 days per week
Contract Length: Seasonal, March to October
Closing Date: 31st January 2025
Duties Include
- Co-ordinating transfers to and from the island; regularly liaising with boatmen, Isles of Scilly Travel, Penzance Helicopters and our land transport team
- Updating multiple daily boating schedules
- Processing information for bookings, arrivals and departures
- Dealing with customer transport queries in a friendly and efficient manner, ensuring guest satisfaction at all times
- Dealing with daily banking and processing customer payments
- Other duties required to ensure the smooth running of the transport administration department
Our Ideal Candidate
- Will easily learn new computer software and be fully competent in Microsoft Office and Google Docs
- Must have excellent customer service skills and a pleasant, professional telephone and email manner
- Should be a confident and efficient problem solver who can understand the impact of tides and weather on boating
- Willing to work weekends and longer days at peak times
- Good at working as part of a small team in a close office environment
- Fluent in English (speaking, reading and writing)
About Tresco Island
At the heart of the Isles of Scilly archipelago, 28 miles from the Cornish coast, Tresco Island is a family‐run business comprising the whole island of Tresco and the Hell Bay Hotel on the neighbouring island of Bryher.
With timeshare and rental cottages, a 16-bedroom inn, two restaurants, a world-famous garden, a spa, an art gallery, a shop and a working farm, Tresco is a subtropical island known for its deserted bays, aquamarine seas and exceptional guest experiences.
Just across the water on the neighbouring island of Bryher, Hell Bay Hotel stands as Scilly’s highest-rated hotel and restaurant. Our boutique hotel offers 25 suites, a 3AA Rosette restaurant, a Crab Shack and wellness facilities - a haven of calm amidst the wild seascape of Bryher's west coast.
Working & Living Here
If the opportunity to live and work on a subtropical island isn't enough, there's a range of great benefits and perks, including:
- On-island accommodation, minutes from the beach
- Paid travel to and from the island at the start and end of your time with us
- Competitive pay and the opportunity for gratuities with many roles
- Many roles include delicious on-duty meals
- 20% off in our restaurants, pub, spa and shops
- Free scheduled boating and camping kit hire, and discounted watersports equipment hire, to help you explore
- And many more...
