Retail & Deli Assistant
This seasonal role within our small yet well-stocked grocery store is varied and centred on providing a quality customer experience, and assisting the team in the efficient operational running of the department. Our team culture is collaborative, communicative, dynamic and hard-working.
Department: Tresco Stores
Reporting to: Stores Manager
Salary: Competitive, from £12.25 per hour
Hours: Full Time, with 2 days off per week
Contract Length: Seasonal, March to October
Duties Include
- Providing an excellent standard of customer service, handling customer queries with a polite and genuine manner
- Stock management including quality control checks, handling incoming deliveries and merchandising
- Light food handling duties – serving on the deli counter, cutting cheese, baking breads and pastries, abiding by food hygiene guidelines and maintaining a high standard of cleanliness
- Accurately handling cash and processing customer transactions, sometimes at speed / under pressure
- Assisting with daily cleaning procedures at the end of each shift
- Working constructively within a team, taking direction from the management team, as well as managing own time and completing tasks to deadlines
Our Ideal Candidate
- Ideally some experience in a customer-facing role would be useful
- Happy to work as part of a team, comfortable and willing to take direction, with great communication skills
- Adaptable and able to work flexibly in a dynamic, fast-paced work environment. Capable of multitasking with a high standard of delivery.
- Personable, patient, and comfortable with frequent interpersonal interaction
- Capable of working accurately under pressure, and able to manage own time
- Self-motivated, driven, and able to take the initiative where required
- Comfortable with performing physical tasks such as lifting heavy boxes, stocking floor-level shelves
- Strong attention to detail and great presentation both personally and in the standard of work produced
- Holder of a Food Hygeiene certificate or willing to obtain one
About Tresco Island
At the heart of the Isles of Scilly archipelago, 28 miles from the Cornish coast, Tresco Island is a family‐run business comprising the whole island of Tresco and the Hell Bay Hotel on the neighbouring island of Bryher.
With timeshare and rental cottages, a 16-bedroom inn, two restaurants, a world-famous garden, a spa, an art gallery, a shop and a working farm, Tresco is a subtropical island known for its deserted bays, aquamarine seas and exceptional guest experiences.
Just across the water on the neighbouring island of Bryher, Hell Bay Hotel stands as Scilly’s highest-rated hotel and restaurant. Our boutique hotel offers 25 suites, a 3AA Rosette restaurant, a Crab Shack and wellness facilities - a haven of calm amidst the wild seascape of Bryher's west coast.
Working & Living Here
If the breathtaking views and island lifestyle aren't enough, we offer excellent pay rates, on-island accommodation, travel to and from the island, and a great range of benefits.
We're proud to offer competitive pay above the National Living Wage, and many positions offer gratuities. Some positions also offer meals on duty and pathways for progression for the right people.
Our range of staff benefits is constantly evolving and currently include a 20% discount in our eateries and shops, unlimited scheduled boating to explore the archipelago, subsidised spa membership and treatments, free entry to Tresco Abbey Garden, an Employee Assistance Programme, and discounted stays for friends and family.
In order to process any application, we require confirmation you are eligible to work in the UK. Unfortunately, if you are not, we are unable to help with the necessary paperwork to assist with this.
