Front of House Supervisor
We require an enthusiastic Front of House Supervisor to join our friendly food and beverage teams on Tresco and 3 AA Rosette Hell Bay Hotel on Bryher for the 2025 season.
Department: Hell Bay Hotel, The New Inn, Ruin Beach Café & and the Flying Boat
Salary: From £12.25+ per hour, dependant on experience
Benefits: Tips, meals and accommodation
Hours: Full Time, 2 days off per week to enjoy the islands.
Contract Length: Seasonal, April to October (dates can be flexible)
Duties Include
Duties Include:
- Training other staff on restaurant procedures and ensuring consistently high standards of service
- Managing stock
- To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to consistently ensure a superb customer service experience
- To build a good rapport with all guests and resolve any complaints/issues quickly, maintaining a high quality of customer service
- Using skills and experience to cope with multi-tasking in a high-pressure environment.
- To be responsible for accurate and efficient guest billing processes
Our Ideal Candidate:
- Warm and friendly with a welcoming approach
- High standards of dress and presentation, uniform is provided
- Be flexible and willing to cover other front of house roles when required
- Ability to remain calm during difficult situations or in a very busy environment
- Must be organised and able to quickly become part of a very efficient team
- Trustworthy with the ability to work unsupervised
- Excellent interpersonal skills
About Tresco Island
At the heart of the Isles of Scilly archipelago, 28 miles from the Cornish coast, Tresco Island is a family‐run business comprising the whole island of Tresco and the Hell Bay Hotel on the neighbouring island of Bryher.
With timeshare and rental cottages, a 16-bedroom inn, two restaurants, a world-famous garden, a spa, an art gallery, a shop and a working farm, Tresco is a subtropical island known for its deserted bays, aquamarine seas and exceptional guest experiences.
Just across the water on the neighbouring island of Bryher, Hell Bay Hotel stands as Scilly’s highest-rated hotel and restaurant. Our boutique hotel offers 25 suites, a 3AA Rosette restaurant, and Crab Shack - a haven of calm amidst the wild seascape of Bryher's west coast.
Working and Living Here
If the breathtaking views and island lifestyle aren't enough, we offer excellent pay rates, on-island accommodation, travel to and from the island, and a great range of benefits.
We're proud to offer competitive pay above the National Living Wage, and many positions offer gratuities. Some positions also offer meals on duty and pathways for progression for the right people.
Our range of staff benefits is constantly evolving and currently include a 20% discount in our eateries and shops, unlimited scheduled boating to explore the archipelago, subsidised spa membership and treatments, free entry to Tresco Abbey Garden, an Employee Assistance Programme, and discounted stays for friends and family.
In order to process any application, we require confirmation you are eligible to work in the UK. Unfortunately, if you are not, we are unable to help with the necessary paperwork to assist with this.
In order to process any application, we require confirmation you are eligible to work in the UK. Unfortunately, if you are not, we are unable to help with the necessary paperwork to assist with this
